Privacy Policy for Kraken Technology Solutions

Last Updated: August 27, 2024

At Kraken Technology Solutions, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website, use our services, or interact with us in any way.

1. Information We Collect

a. Personal Information

•Contact Information: We may collect personal details such as your name, email address, phone number, and business contact information when you fill out forms on our website, subscribe to newsletters, or contact us for support.

•Billing Information: If you purchase our services, we collect billing details, including your credit card number, billing address, and other payment information.

b. Non-Personal Information

•Usage Data: We collect information about how you use our website, such as your IP address, browser type, operating system, referring URLs, and pages you visit. This data helps us understand website usage and improve our services.

•Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website, track user activities, and gather analytical data. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

a. To Provide and Improve Services

•We use your information to deliver the services you request, process transactions, and improve our offerings.

b. To Communicate with You

•We may use your contact information to send you updates, newsletters, promotional materials, and important notices about your account or our services.

c. For Marketing and Analytics

•We may analyze your information to understand your preferences, enhance your user experience, and tailor our marketing efforts.

d. To Ensure Security

•We use information to monitor and enhance the security of our website, services, and user data, ensuring a safe environment for all users.

3. Information Sharing and Disclosure

a. Legal Compliance

•We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal processes, or if we believe that such disclosure is necessary to protect our rights, your safety, or the safety of others.

b. Business Transfers

•In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner as part of the transaction. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

4. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

5. Your Rights and Choices

a. Access and Correction

•You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete. To exercise this right, please contact us using the details provided below.

b. Opt-Out

•You may opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.

c. Cookie Preferences

•You can manage your cookie preferences through your browser settings, choosing to accept or reject cookies as you see fit.

6. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child under 13, please contact us so that we can take appropriate measures to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with the effective date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

•Email: [email protected]

•Phone: 863-315-8778

•Address: 150 3rd Street SW, Ste 211

Winter Haven, FL 33880

Thank you for trusting Kraken Technology Solutions with your data. Your privacy is important to us, and we are committed to protecting it.